¾ÅÉ«ÊÓƵ

We are currently accepting resumes for the following positions at the CCNY iMEDIA Reservation Desk.

• College Assistant (up to 20 hours per week, 12 hour minimum)

• Federal Work-Study Students (up to 20 hours per week, 4-hour minimum)

  • Visit the FWS Department in Admin 104 for information and details.

Description: Provide excellent customer service; 
Process requests for equipment reservation, disbursement, and collection; 
Respond to general technical questions; Interact with students, faculty and staff; 
Assist other IT staff when necessary; etc; 
Provide tutorials to patrons on use of resources and reservation system; 
Communicate and log problems from users to other staff members; 
Provide computer, audio and visual technical support to all end users; 
Provide in class AV support to instructors; 
Perform routine classroom technology inspections; 
Resolve minor issues immediately; 
Communicate major issues; 
Test audio-visual and computers equipment to ensure proper performance; 
Provide basic technical support to users.

NOTE: Diagnosing and resolving common IT issues related to hardware and software. Must be familiar with Windows, and macOS operating systems. Understanding of computer components, printers, and peripherals. Understand Wi-Fi troubleshooting. Knowledge of Microsoft Office, Google Workspace.

If you are interested in one of the listed positions, please send the following information to us via email at 

  iMEDIA@ccny.cuny.edu

• Position of interest

• Your current resume

• Days and times you are available to work

• Screenshot of your current or upcoming class schedule with your name